Business Analyst

Are you a detail-driven Business Analyst with experience in higher education systems and transformation projects? A leading UK university is undergoing a major digital transformation and is looking for an enthusiastic Business Analyst to join their remote team.

This is a fantastic opportunity to contribute to the implementation of a modern Student Information System (SIS), working within a supportive project environment and engaging with a range of academic and operational stakeholders.

Key Responsibilities

• Support gap analysis and process redesign through stakeholder meetings and workshops
• Document current (‘as-is’) and future (‘to-be’) business processes
• Capture project benefits and support creation of training and communication materials
• Collaborate with Business Architects to propose suitable design solutions
• Produce clear, detailed Functional Design Specifications and business process models
• Support User Acceptance Testing and change request tracking
• Provide progress updates to the Project Manager and contribute to planning activities
• Build a strong understanding of the business and promote user engagement
• Assist with internal training, documentation, and user support

Skills & Experience

Essential:

• Degree or equivalent experience in a relevant field
• Minimum 3 years’ experience in business analysis for complex systems, ideally in HE or public sector
• Familiarity with Ellucian Banner or experience in a university transformation project
• Proven ability to produce business models, FDS documents, and UAT scripts
• Proficient in Microsoft Office, including Visio
• Excellent communication, interpersonal, and stakeholder engagement skills
• Strong business process mapping and documentation abilities

Desirable:

• ISEB Business Analyst Diploma or equivalent
• Experience working in Admissions, Assessments, or Registry teams
• Exposure to project management and training delivery
• Familiarity with Lean, Six Sigma, or TQM approaches

What You’ll Bring

• A positive, “can-do” attitude with strong problem-solving skills
• Confidence working independently in a remote setting
• A calm, methodical, and adaptable mindset
• Passion for improving user experience and delivering effective solutions

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